Shipping policy

Shipping Policy

Processing Time
Orders are typically processed within 2–4 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped, which will include tracking information.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the carrier’s schedule. Manor Grandeur is not responsible for delays caused by shipping carriers or customs.
Domestic Shipping
We currently ship within the United States. (If you would like international shipping added, please contact us at ManorGrandeur@gmail.com.)
Lost or Damaged Packages
We are not responsible for packages lost, stolen, or damaged during shipping. If this occurs, please file a claim directly with the carrier. We will do our best to assist you with documentation if needed.

We want you to love your purchase. If you are not satisfied, please review our return guidelines:

Eligibility
- Returns are accepted within 14 days of delivery.
- Items must be unused, unworn, and in original packaging with tags attached.
- Final sale, custom, or discounted items are non-returnable.
How to Start a Return
To initiate a return, email us at ManorGrandeur@gmail.com with your order number and reason for return. Once approved, we will provide instructions.
Return Shipping
Customers are responsible for paying their own return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without proof of delivery.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. If approved, a refund will be issued to your original payment method within 7–10 business days (depending on your bank or card issuer).
Shipping costs are non-refundable. If you received free shipping, the original shipping cost may be deducted from your refund.
Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.

For any questions regarding shipping, returns, or refunds, please contact us at:
📧 ManorGrandeur@gmail.com